0
By
In Blog
Posted

How you say something matters as much as what you say

How would you react if you heard over a loud speaker while you were working… ‘what you’re doing is wrong! I don’t care that that’s the way you’ve been told is right for years. Why are you doing [...]

0
By
In Blog
Posted

“Please, call me Phil”

I’ve now been a doctor for 6 months.  During that time, I have been a doctor in two different departments and met countless numbers of staff. Remembering everyone’s name is hard and I have often [...]

0
By
In Blog
Posted

Looking in the mirror

All my life I’ve been told I’m a chatterbox, and my more reticent family members would tell me I was lucky that I could talk to anyone. I was told that I was born to talk. Ive tried to take this [...]

0
By
In Blog
Posted

Sharing great questions for great conversations round the kitchen table

In February 2017, Appreciating People facilitated a two-day Appreciative Inquiry (AI) training for NHS staff on behalf of the Patient Safety Collaborative of the West Midlands Academic Health [...]

0
By
In Blog
Posted

Putting people centre stage

We’ve been unbelievably flattered when people have noticed that we talk with our members in a way that is a little different to the NHS norm. This is exactly what we aimed to do, so we take it as [...]